Meridian Vertex LLC, doing business as LicensePulse — Last updated: July 31, 2026
This document pre-answers the most common security questions enterprise procurement teams ask. It is modeled on the Cloud Security Alliance's CAIQ-Lite (Consensus Assessments Initiative Questionnaire — Lite). Use it as a starting point when a prospect sends a security questionnaire.
1. Application & Interface Security
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Question
Answer
AIS-01
Are applications designed in accordance with industry-accepted standards (e.g. OWASP)?
Yes. OWASP Top 10 awareness is part of code review. We use parameterized queries (SQL injection), output encoding (XSS), CSRF tokens on state-changing requests, secure session management, and bcrypt for passwords.
AIS-02
Is data input/output validation performed?
Yes. Pydantic schemas validate all API input; output is JSON-serialized through typed models.
AIS-03
Is the application protected by a Web Application Firewall (WAF)?
Yes. Cloudflare WAF in front of https://app.licensepulse.app.
2. Audit Assurance & Compliance
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Question
Answer
AAC-01
Do you maintain SOC 2 reports?
No — not certified, and we will not imply otherwise. The controls a SOC 2 audit examines are built and running (append-only audit log, MFA, encryption in transit and at rest, per-tenant isolation, RBAC, documented incident response). We begin a Type 1 audit when a customer requires it.
AAC-02
Do you have ISO 27001 certification?
Not at this time.
AAC-03
Do you support customer audits?
Yes — see Section 8 of our DPA.
3. Business Continuity & Operational Resilience
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Question
Answer
BCR-01
Do you have a documented Business Continuity Plan (BCP)?
Yes. Reviewed annually.
BCR-02
What is your RTO / RPO?
RTO 4 hours / RPO 24 hours.
BCR-03
Are backups encrypted?
Yes. AES-256 at rest.
BCR-04
Do you test restoration?
Quarterly from launch. Backups and PITR are configured; drill history begins at general availability.
4. Change Control & Configuration Management
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Question
Answer
CCC-01
Are code changes peer-reviewed before deployment?
Yes. All changes go through pull-request review.
CCC-02
Do you use version control?
Yes. Git, with branch protection on main.
CCC-03
Are dependencies tracked and scanned for vulnerabilities?
Yes. GitHub Dependabot + Renovate; security patches applied within 30 days of release.
5. Data Security & Information Lifecycle Management
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Question
Answer
DSI-01
Is Customer Data encrypted in transit?
Yes. TLS 1.2+.
DSI-02
Is Customer Data encrypted at rest?
Yes. AES-256 (Render-managed).
DSI-03
Is data isolated by tenant?
Yes. All queries scoped by org_id; there is no shared dataset.
DSI-04
What is the data retention policy?
Active during the term + 30 days for export + 90 days for backup ageout. See Privacy Policy §6.
DSI-05
Do you offer data export?
Yes. CSV/JSON export from in-app, plus REST API.
DSI-06
Do you delete data on termination?
Yes. Within 30 days of termination from active systems; 90 days from backups.
6. Encryption & Key Management
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Question
Answer
EKM-01
Are encryption keys managed by a separate party from the data?
Yes — Render manages volume-level encryption keys; application-level secrets (JWT signing key, OAuth client secrets) are stored in Render's environment variable vault, separate from the database.
EKM-02
Is there a key rotation policy?
JWT signing key: rotated annually or on compromise. OAuth client secrets: rotated on demand.
7. Governance & Risk Management
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Question
Answer
GRM-01
Is there an information security policy?
Yes — internal document, summarized publicly at https://licensepulse.app/trust.
GRM-02
Are personnel background-checked?
Yes for full-time hires.
GRM-03
Do personnel sign confidentiality / NDA?
Yes — in employment agreements.
8. Human Resources Security
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Question
Answer
HRS-01
Is security awareness training provided?
Yes — annually + on hire.
HRS-02
Is access removed promptly on termination?
Yes — same business day.
9. Identity & Access Management
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Question
Answer
IAM-01
Do you support SSO (SAML / OIDC)?
On the roadmap (target: within 6 months). Today: email/password with strong policy.
IAM-02
Do you support MFA?
On the roadmap. TOTP support targeted within 3 months.
IAM-03
Are credentials hashed at rest?
Yes. Passwords: bcrypt. Agent API keys: SHA-256.
IAM-04
Are there role-based access controls?
Yes. Owner / Admin / Viewer with defined permissions.
IAM-05
Are administrative actions logged?
Yes.
10. Infrastructure & Virtualization Security
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Question
Answer
IVS-01
Where is the infrastructure hosted?
Render.com, US-Oregon region.
IVS-02
Is the infrastructure SOC 2 / ISO 27001 attested?
Render is SOC 2 Type II attested.
IVS-03
Is there network segmentation?
Yes — public web service is the only ingress; database is not internet-exposed.
11. Interoperability & Portability
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Question
Answer
IPY-01
Can Customer export data in a standard format?
Yes. CSV, JSON, and PDF for contracts.
IPY-02
Is there a documented API?
Yes. OpenAPI spec at https://app.licensepulse.app/docs.
12. Mobile Security
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Question
Answer
MOS-01
Is there a native mobile app?
No — the web application is responsive and works on mobile browsers.